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Thu-18-09-2014 11:00 pm

Sat-28-06-2014 9:00 pm
Candy Stripe Leicester


Why should I buy my tickets in advance using

Buying your tickets in advance will give you various benefits including:

  • Avoid paying more for entry on the door
  • Guarantees your entry to the event
  • You will receive your tickets instantly
  • Won’t have to worry about losing physical tickets
  • You are helping the environment stay more green

What is an E-Ticket?

An E-Ticket is a ticket for an event that is sent to the customer electronically via E-mail or SMS, at which point they can either print off the e-mail confirmation or display the SMS containing a ticket reference code along with Valid Photo Identification to verify themselves and gain entry to the event.

How will I receive the ticket?

Upon receipt of payment will instantly send you an automated ticket confirmation E-mail containing your invoice and an automated ticket reference number. As a new customer your ticket may appear in either your ‘Junk’ or ‘Spam’ folder. Your ticket reference number will also be sent via SMS provided your registration details (E-mail address and Mobile number) are correct and up to date. If your details are incorrect please amend them before purchasing a ticket by logging into your account.

What is a Ticket Reference Number?

The ticket reference number will appear on your E-mail confirmation and SMS as a randomly generated 8-digit alphanumeric code. One ticket reference number can guarantee multiple entries depending on how many tickets are purchased by the ticket holder.

***Please note, forwarding your E-mail or SMS to those other than whom the tickets are intended for will invalidate entry as admission will only be granted if all entries are at the same time as the main ticket holder or unless the ticket holder has specified other names of the individuals at the ticketing box office upon entry. In this instance, each individual will have to present valid Photo ID to verify his or her admission upon entry.

How will the venue know who I am?

The event organiser or promoter will have access to the ticket guestlist displaying everyone who has purchased a ticket along with their ticket reference number for the event. Once you arrive they will check your ticket confirmation (E-mail or SMS) along with the Ticket Holder’s Photo Identification and validate your entry.

How many tickets will I be able to purchase per event?

You can purchase as many tickets as you like as long as they’re available. Generally, there may be different types of tickets available for an event, for example VIP tickets will cost more than Standard tickets. Please ensure you select the correct type of ticket and you review your shopping basket as you will not be able to claim a refund if you have purchased the wrong type or quantity of tickets.

Will the tickets prices always be the same?

Occasionally, ticket prices may go up or down during an event listing. This is usually when an event is selling out fast and has very few remaining tickets. We advise that you buy your tickets as early as possible to guarantee your entry to an event. Avoid paying more for entry on door.

What is a Booking Fee?

Majority of events will have booking fees whether you’re purchasing a physical ticket or buying your ticket online. Our booking fees are one of the lowest on the market, which we take for servicing you the ticket and to cover transaction charges and the cost of sending you the ticket via SMS.

Which payment methods are available?

We currently support payment via the following options to provide the most flexibility to our customers:

  • Visa Debit
  • Visa Credit
  • Visa Electron
  • MasterCard Debit
  • MasterCard Credit
  • Maestro
  • JCB
  • American Express